Standard delivery time is between 3-6 working days, Monday through Friday 10.am to 4.pm Eastern Standard Time. We do not process on the Sunday or holidays. Usually the orders can be shipped out within 24 hours after getting the payment not including the weekends or holidays. Please plan in advanced accordingly.

Although we try to get your hair to you as fast as humanly possible, please don’t order hair less than 24 hours before you need it! It's always best to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
All orders can be chose to be shipped out according to fast and safe rule. So as for the different country, there are different warehouse and shipping way to delivery the hair.

SHIPPING METHODS

 USA customers order
USA customers orders always ship out from USA warehouse by USPS(www.usps.com) , unless there is no stock, we will ship out from China warehouse by DHL(www.dhl.com),FEDEX(www.fedex.com),UPS(www.ups.com). The Houston warehouse of USA, we offer express shipping of 2-4 working days, items ship from China warehouse usually takes 3-6 working days.

Non-USA Customers Orders

1.Europe/Canada/UK:Usually the orders will be shipped from our warehouses in China by DHL/TNT/E-packet, It takes 5-7 working days arrive free shipping.

2.Africa: SA Customers order can be shipped out from China warehouse by DHL,or Dpex. Choose DHL need to be charged USD 15 shipping fee, while no charge more shipping fee for the dpex. The customer will get the hair within 7-10 working days no matter which shipping way.

3. Other Remote: The logistics company needs to charge the corresponding shipping cost, according to the weight of the order.

Please Notes:

1.One day in a week won't process orders-- U.S Saturday. Shipping companies all close on Sunday. Please choose the right shipping method with concern after Friday.

2.Processing & shipping times may be extended during sales & holidays.

3.Orders will only be remained for 5 working days after placement when phone number missing or unclear address. Longer than that, order will be canceled and money will be returned accordingly. So please make sure that you leave correct shipping address and telephone number when place order.

General Care

We don’t recommend excessive washing of any of our hair textures.
As a result, limit the use of hairspray and other hair care products to avoid product build-up. To further protect your extensions, we recommend the following guidelines:
• Minimize heat use and ALWAYS use a heat protestant when heat styling.
• Seal wefts with weft sealant to reduce shedding.
• Never cut or sew through the weft.
• To extend your hair’s longevity, install extensions on a U-Part or lace front wig.

Recommended Styling Steps

• Detangle
• Co-Wash (Using Only a Moisture-rich Conditioner)
• Air Dry (or Blow Dry Using the Lowest Heat Setting)
• Style with Minimal Heat

Detangling

Detangle hair while dry using your fingers followed by a wide-tooth comb. Use a paddle brush to smooth hair and style as desired.

Washing

Co-washing with a moisture-rich conditioner is strongly recommended. Frequently washing your hair with shampoo will strip your extensions of moisture and cause them to dry out faster. Should you feel the need to wash your hair due to product build-up, use a clarifying shampoo and follow these steps: detangle, lather hair with shampoo, wash your hair in a downwards motion and avoid
excessively rubbing the hair together to minimize tangling. Then, rinse thoroughly.

Deep Conditioning

We recommend deep conditioning your hair extensions every 2-3 weeks.
Always apply deep conditioner after washing with a clarifying shampoo and rinse with cold water.

Drying

Always air dry when possible. When air drying is not feasible, use a diffuse attachment on your hair dyer with the heat at the lowest possible setting. Too much heat will loosen the curls.

If the hair is on a u-part cap, place the wig flat to plop curls for 1 hour. Then, hang the wig on a mannequin head to dry.

If the hair is sewn in, pile the hair on top of your head like a pineapple, wrap it in a cotton shirt, and allow it dry for approximately 90 minutes.

Styling

Use a moisturizing leave-in conditioner and/or a nickel size amount of argon oil on damp hair.
We strongly recommend allowing the hair to air dry undisturbed, however, if that is not possible,
use a hair dryer on low heat with a heat protestant. If you feel that the hair is dry, use argon oil. Style as desired.
To prevent product build-up, avoid using heavy/too much product

Curly Hair General Care

Our My Curly Hair collection is tightly coiled to mimic 4c hair textures. Just like our own hair, curly hair will tangle from time to time. However, tangles are easily smoothed with a light spritz of water and leave-in conditioner and the use of a wide-tooth comb or your fingers. To further protect your extensions, we recommend the following guidelines:
• Never sleep with your hair wet.
• Minimize heat use. Excessive heat styling can alter your curl pattern over time.
• Seal wefts with a weft sealant to reduce shedding.
• After swimming, use a clarifying shampoo and conditioner immediately. Minimize exposure to salt water or chlorine.
• To extend your hair’s longevity, install extensions on a U-Part of full Lace wig

Curling

Our textures were designed to be worn as you receive them. However, the texture holds curls best with a combination of heat and non-heat methods including flexible rods and curl wands.
To curl with flexible rods: style on dry or wet hair, add argon oil, flexible rod to style.
To curl with a curl wand: use heat protestant and curl to desired style.

Using Heat

You may blow dry, curl or straighten your extensions, however, please keep in mind that just like your own hair, excessive and/or frequent use of heat will dry out and/or damage your hair. Minimizing the use of heat will increase the longevity of your human hair extensions.

Dyeing Hair

Meetu hair will arrive in their natural black/brown hair color and can be dyed any color you’d like.
However, we strongly recommend consulting a professional hair stylist before dyeing or color-treating your hair

Going to bed

Use the pineapple method to secure hair.
Pineapple Method: bend forward, gather hair gently. and secure with a scrunchies into a LOOSE ponytail - not too tight or the scrunchies will leave a dent.